After considerable success in the corporate market, providers of remote repair technology and services for computers are gradually beginning to gain traction in the consumer market-place.
Many consumers, however, still have a "hang-up" when it comes to the thought of paying a technician to access and repair their respective desktops remotely.
They may ask: "If I use this service, will my privacy be maintained, will this repair compromise the security of my data, or will somebody see all those woman-meets-chimpanzee pics I downloaded from that site in Thailand?"
These are good questions.
Keep in mind that unlike corporations -- especially large corporations -- consumers are generally not in as strong a position when it comes to remedying wrongs potentially inflicted on them by rogue personnel within a remote repair computer business.
As such, we at remoterepair.com believe that the growth of the use of remote repair computer technology services by consumers is effectively joined-at-the-hip with their concerns about privacy and security when using said services; the better consumer concerns about privacy and security are addressed by technology and service providers, the better the remote repair industry will achieve penetration in the consumer market-place.
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Regards,
Jacob
Posted by: Jacob | 04/29/2010 at 10:10 PM
Thank you Phil for the coverage. It would indeed be great to meet on Tuesday evening and discuss your experience.
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